Who Do I Contact?

Canvas Support

For more information on the Student Context Cards, visit the Canvas Student Context Card Guide.

Daytona Beach, Prescott, and Worldwide Embry-Riddle IT Support

Contact Embry-Riddle's IT Support Center 24/7.

• You can submit a ticket on the ERNIE homepage under IT Support Self Service.
• Email: itsupport@erau.edu
• Phone: 866-227-8325 or 386-226-6900

Rothwell Center for Teaching and Learning Excellence

Contact (RCTLE) for teaching and technology training related questions.

• Email: RCTLE@erau.edu
• Business Hours: 7AM to 5PM ET Monday - Friday (ERAU offices are closed on Fridays during the summer)

Worldwide Campus eLearning Support

Contact eLearning Support (eLS) for Canvas related questions.

• Email: eccdl@erau.edu
• Phone: 866-554-8406 or 386-226-4900
• Business Hours: